Support

Mainframe is the control plane for your coding agents: every agent session on every one of your machines, directed from your phone, by text or voice.

Email support

We answer every message. Include the email you sign in with and, if it helps, a screenshot.

Getting in

Mainframe is invite-only. An administrator of your team adds you and sends you an invite code; open the app, choose Have an invite?, paste the code and pick a password. If you don't have an invite, ask your team's administrator — there is no self-serve sign-up.

Pairing a computer

Install the Mainframe desktop app on the computer you want to direct: download page.
In the phone app open Settings › Link a machine to get a pairing code.
Enter the code on the computer. It appears on your Today screen within a few seconds.

A machine can be shared with teammates from Settings › Machines. Your computer's own credential never leaves it; the phone only ever holds your account's login.

Notifications

Mainframe notifies you when an agent needs an answer or finishes a task. Allow notifications when the app asks, or enable them later in your device's settings for Mainframe.

Delete account

In the app: Settings › Sign-in › Delete account, confirm with your password. Your account closes immediately; the data is kept for 30 days (signing back in restores it) and then permanently deleted. Details are in the privacy policy. You can also email us and we will do it for you.

Something's wrong

A machine shows offline — the desktop app isn't running on it, or the computer has no internet. Start the app; it reconnects on its own.
"Invalid email or password" — an administrator can send you a fresh invite from Settings › Team, which lets you set a new password.
Voice doesn't respond — check the microphone permission for Mainframe in your device settings.